Custodia AntiVirus FAQ

 

Q: What is the difference between a “Product Update” and a “Product Upgrade”?

A: A “Product Update” means that minor enhancements or fixes to the current software product version are available. The core features and functionality of the software have not changed. Product Updates are usually denoted by a change in the number to the right of the decimal point in a software product version number (ex: version 20.”X”.”X”). A “Product Upgrade” means that major enhancements, fixes, or new features and functionality to the current software product version are available. Product Upgrades usually require a fee to upgrade to this new version and is typically denoted by a change in the number to the left of the decimal point in a software product version number (ex: version “x”.14.02).

 

Q: Do I have to uninstall my current antivirus software prior to installing Custodia AntiVirus?

A: Yes, to ensure optimum performance, you must install any third party antivirus software that you may currently have installed on your computer prior to installing Custodia AntiVirus. If you install Custodia AntiVirus when there is another antivirus software already installed on your computer, the two antivirus software applications will be competing for the same computer system resources, which will significantly impact the speed of your computer system.